Free agency operations resource

Agency Reporting and Billing Reconciliation Worksheet.

Use this worksheet with one real client reporting period to find missing ownership, repeated entry, and late approvals.

This worksheet is for operational handoffs. It does not provide financial, tax, legal, or client-contract advice.

  1. 01

    Choose one client period

    Pick a real monthly report, quarterly review, campaign recap, or billing cycle. Do not start with every client at once.

  2. 02

    Name the client request and deadline

    Write down what the client expects, the delivery date, and the internal date when the work must be ready for review.

  3. 03

    Map the data and asset inputs

    List each source: analytics platform, ad account, spreadsheet, timesheet, creative file, or stakeholder update.

  4. 04

    Name the working record

    Identify where the report, scope note, and time record should live while the team works on it.

  5. 05

    Mark approvals and exception paths

    Record who approves an out-of-scope request, a late client input, a data discrepancy, or a billing exception.

  6. 06

    Reconcile delivery with billing

    Check how completed work, retainer terms, approved changes, vendor costs, and time records become an invoice.

  7. 07

    Choose one handoff to simplify

    Start with the handoff that has no clear owner, gets copied between systems, or reaches the next person too late.

What to do with what you find

Fix the simplest repeated handoff first. If information has no owner, arrives too late, or gets copied across systems, map that path before you add another application or automation.

See the Agency Workflow Review