Terms of Service

By purchasing, accessing, or using any service offered by Save 5 Hours Per Week ("Company," "we," "us," or "our") through https://save5hours.ai or any associated communication channel, you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are purchasing on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, do not purchase or use our services.

Save 5 Hours Per Week provides business workflow efficiency reviews ("Workflow Review" or "Review"). The Review consists of a structured interview and analysis of the Client's current business workflows, followed by a written report identifying opportunities to reduce repetitive administrative work, improve operational efficiency, and, where appropriate, integrate AI tools or automation.

The Review is a one-time advisory engagement. It does not include ongoing consulting, implementation support, software licensing, legal representation, or any service beyond the written deliverable described at the time of purchase, unless separately agreed in writing.

Industry-specific versions of the Review, including the Law Firm AI Workflow Review, are subject to these same Terms in addition to any supplemental terms stated on the applicable landing page.

Recommendations provided in the Workflow Review regarding AI tools, workflow automation, or operational processes do not constitute legal advice regarding professional responsibility, bar compliance, confidentiality obligations, or any other legal matter. Clients are encouraged to consult qualified legal counsel regarding any professional responsibility questions arising from the implementation of recommendations.

The fee for the Workflow Review is stated at the time of purchase. All fees are due in full at the time of booking. Payment is processed through our third-party payment processor. By completing payment, you authorize the charge in the amount displayed.

All fees are stated in United States dollars. The Company reserves the right to modify pricing at any time. Price changes do not affect purchases already completed.

Save 5 Hours Per Week offers a conditional satisfaction guarantee ("Guarantee") subject to the specific terms and limitations set forth in Section 6 below. The Guarantee is stated as follows:

Refund requests must be submitted in writing to support@save5hours.ai within thirty (30) calendar days of delivery of the written report. Refund requests submitted after this period will not be honored.

The Company will evaluate refund requests in good faith. If the Company determines that the written report did identify at least five (5) hours per week in realistic, actionable savings opportunities based on the workflows reviewed, the refund request will be denied.

The Guarantee is strictly limited to the identification of workflow savings opportunities based on the Client's workflows, systems, staffing, and operational state as they exist at the time of the Workflow Review interview. The following limitations apply without exception:

The Guarantee does not apply to, and no refund will be issued based on, any of the following:

• 01Changes in the Client's workload, caseload, client volume, revenue, or business activity after the Review is delivered, regardless of whether such changes result from implementing the recommendations.
• 02The Client's decision not to implement any or all recommendations contained in the written report.
• 03Outcomes, results, or performance following implementation of any recommendations, including but not limited to revenue changes, profitability, staff performance, or client satisfaction.
• 04Claims that efficiency gains from implementing recommendations have enabled the Client to take on additional work, resulting in a net increase in hours worked. The fact that improved workflows allow a Client to accomplish more work in the same time period does not constitute a failure of the Guarantee.
• 05Claims that the Client is working more hours after implementing recommendations, where such increased hours are attributable to increased business capacity, new client acquisition, expanded services, or other growth enabled by the efficiency improvements identified in the Review.
• 06Dissatisfaction with the format, length, or presentation of the written report, provided that the report identifies at least five (5) hours per week in actionable savings opportunities.
• 07The Client's inability or unwillingness to implement recommendations due to budget constraints, staffing limitations, software compatibility, or other operational factors.
• 08Recommendations that the Client considers impractical, undesirable, or inconsistent with the Client's preferences, provided that the recommendations are realistic based on the workflows reviewed.
• 09Changes in the Client's workflows, systems, or staffing that occur between the date of the Review interview and the date of the written report delivery.
• 10Disputes arising more than thirty (30) calendar days after delivery of the written report.

The baseline for evaluating any Guarantee claim is the Client's workflow state as documented during the Review interview. Subsequent operational changes, growth, restructuring, or expansion of the Client's practice or business do not alter this baseline and are not relevant to the evaluation of a Guarantee claim.

Upon receipt of full payment and completion of the Review, the Client receives a written workflow report ("Report"). The Report is licensed to the Client for internal business use only. The Client may not resell, sublicense, publish, or distribute the Report to third parties without prior written consent from the Company.

The Company retains all intellectual property rights in the methodologies, frameworks, templates, and processes used to conduct the Review and produce the Report. The Client's license to the Report does not transfer any ownership of the Company's proprietary methods.

The Company will treat information shared by the Client during the Review as confidential and will not disclose it to third parties except as required by law or as necessary to deliver the services. The Company does not retain Client data beyond what is necessary to complete and deliver the Report.

Clients who are attorneys or law firms are solely responsible for determining what information is appropriate to share during the Review in light of their professional responsibility obligations. The Company does not request, require, or encourage the sharing of privileged client communications, confidential client files, or protected work product. Any such information shared by the Client is shared at the Client's sole discretion and risk.

The Company may use anonymized, aggregated, and non-identifying information derived from Reviews to improve its services, develop content, and conduct research. No Client-identifying information will be used in any public-facing content without the Client's express written consent.

The Review may include recommendations regarding the use of artificial intelligence tools, automation software, or other technology. These recommendations are based on the workflows reviewed and the Company's assessment of available tools at the time of the Review.

The Company does not warrant that any recommended tool will perform as described, remain available, maintain its current pricing, or remain appropriate for the Client's use case over time. The Client is responsible for independently evaluating any recommended tool before adoption, including evaluating compatibility with applicable professional responsibility rules, data security requirements, and confidentiality obligations.

Recommendations regarding self-hosted, private, or open-source AI tools are provided for informational purposes only. The Company does not provide technical implementation, software installation, or ongoing support for any recommended tool unless separately engaged in writing.

In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunity, loss of data, or business interruption, even if the Company has been advised of the possibility of such damages.

The Company is not liable for any outcome resulting from the Client's implementation or non-implementation of any recommendation, or for any decision made by the Client based on the contents of the Report.

The services are provided "as is" and "as available" without warranty of any kind, express or implied. The Company does not warrant that the Review will identify every inefficiency in the Client's operations, that the recommendations will be suitable for the Client's specific circumstances, or that implementation of the recommendations will achieve any particular result.

The Guarantee described in Sections 5 and 6 is the sole and exclusive remedy available to the Client in connection with the services, subject to the limitations stated therein.

The Client agrees to indemnify, defend, and hold harmless the Company and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) the Client's use of the Report or implementation of any recommendations; (b) the Client's violation of these Terms; (c) the Client's violation of any applicable law or professional responsibility rule; or (d) any information provided by the Client during the Review that is inaccurate, incomplete, or misleading.

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms or the services shall be resolved by binding arbitration administered by a mutually agreed arbitration service, or if no agreement is reached, by a court of competent jurisdiction in California.

The Client waives any right to participate in a class action lawsuit or class-wide arbitration against the Company.

Notwithstanding the foregoing, the Company may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

The Company reserves the right to modify these Terms at any time. Updated Terms will be posted at https://save5hours.ai/terms with a revised effective date. Continued use of the services after the effective date of any modification constitutes acceptance of the revised Terms. Modifications do not apply retroactively to purchases completed before the modification date.

Questions regarding these Terms may be directed to: